ARM Auto Call Routing to Teams

UMP optionally supports together with ARM Auto Call Routing to Teams which automates user migration to Teams entirely and eases the migration process, by alleviating the need to configure the SBC. This feature includes the following stages:

1.

UMP-365 builds a list of all the Teams users.

2.

UMP-365 updates the ARM database.

3.

ARM updates the SBC routing table ” to configure the properties and adds a user to the list (see figure below).